Contact

The COVID-19 situation evolves and changes rapidly, and the Financial Aid Office is committed to communicating updates as things change. You can rely on our Q&A page for t most up-to-date information regarding HCC’s Financial Aid Services. Click here to view the Financial Aid COVID-19 Q&A

Financial Aid Announcements

COVID-19 Update | Fall 2020 Semester

  • COVID-19 FINANCIAL AID UPDATE: We understand that the COVID-19 situation has many of our students facing challenges in employment, childcare availability and course delivery. During this time, we understand you need immediate up-to-date information regarding your financial aid eligibility. You can rely on our Q&A page for the most up-to-date information regarding HCC’s Financial Aid services. Click here to view Financial Aid COVID-19 Update

  • EMERGENCY AID AVAILABLE: To find out more about eligibility requirements and how to apply for assistance, visit our Emergency Help Page. 

  • TWO WAYS TO FILL OUT THE 2019-2020 FAFSA: ONLINE AND MOBILE APP: Once you’re ready, you have two ways to complete the FAFSA form —the fafsa.gov website or the new myStudentAid mobile app. Using the app, you can fill out the FAFSA form safely and securely from your mobile device. On the app, you can also manage your FSA ID, view your federal student aid history and loan information, and more. The myStudentAid app is available from both the Apple App Store (iOS) and Google Play (Android)

  • STATE AID FOR UNDOCUMENTED STUDENTS: Qualifying undocumented students are eligible to receive state financial aid. The first step is to fill out the Texas Application for State Financial Aid (TASFA). For more information, please click here

 

Are all of your courses covered by Financial Aid?

Financial Aid is awarded based on your enrollment status.

  • Full-Time Status – Enrolled in 12 or more credits
  • Three-Quarter-Time Status – Enrolled in 9 – 11 credits
  • Half-time Status – Enrolled in 6 – 8 credits
  • Less than Half-Time Status – 1 – 5 credits

 

When you enroll in a course that is not part of your active program plan, the course credits cannot be counted toward the enrollment status that determines the amount of financial aid awarded to you.

 

Your financial aid has been adjusted based on the classes that apply to your program plan. If your adjusted financial aid package is not enough to cover full cost of the courses that aren’t on your program plan, you will be responsible for any unpaid tuition and fees.

NEXT STEPS: CONTACT YOUR ASSIGNED ACADEMIC ADVISOR
Please connect with your assigned academic advisor to review which courses you need to complete your academic program plan.

 

Below are steps to find your assigned academic advisor.

  1. Visit HCC MyEagle https://myeagle.hccs.edu and select ‘Student Sign-in’ to login
  2. Click Continue
  3. Select “Academic Progress” tile
  4. Select “Advisors” on left to see assigned academic advisor

 

Steps for Current or Returning Students

If you are a current or returning student, please click on the following CareerHub link https://shibboleth-hccs-csm.symplicity.com/sso/ to schedule a virtual advising appointment with your assigned Academic Advisor. Advising sessions can be conducted via webcam, telephone, or email. 

 

Steps if no assigned Academic Advisor

If you do not have an assigned Academic Advisor, please visit Virtual Lobby, select your desired College location, under Department select Advising to meet with an Academic Advisor at the desired location, and next, in the Comment section, indicate your reason for the request.

 

Check Status and Contact Financial Aid

In-Person Appointments

As of October 5, 2020, Financial Aid will be accepting in-person appointments at a limited capacity. If you'd like to meet with a Financial Aid Advisor in person, please click here to book an appointmentThere will be no walk-ins at this time. For the safety of our staff and students, students must have an appointment.
 
CAMPUSES OPEN FOR APPOINTMENTS
  • Alief-Hayes
  • Central
  • Coleman
  • Northline
  • South
  • Southeast
  • Stafford 
  • West Loop 
 
CAMPUS HOURS
 Alief-Hayes, Central, Northline, Southeast, Westloop, and Stafford hours:
  • Monday - Thursday | 9 AM - 6 PM 
Coleman and South Campus hours:
  • Tuesday (only) | 9 AM - 6 PM

Please note, all campuses will be closed for a lunch period from 12:30 PM to 1:30 PM. No appointments will be available between those times.

 

Call

Starting Monday, September 28th, the Financial Aid Office will resume regular hours listed below:

  • Monday through Thursday | 8 AM-6 PM and
  • Friday | 8 AM-5 PM 

Students can reach financial aid by phone at: 713-718-2000 option 2.

Please note, we may be experiencing unusually high call volumes so if you are unable to reach us by phone, please view multiple ways to contact us below. 

 

 

 

Virtual Financial Aid Advising Appointment

Want to speak to an advisor over video chat? We have a team of financial aid advisors available to help walk you through financial aid process challenges you may be experiencing. For more information on how to book a session, please click here

Starting Monday, September 28th, the Financial Aid Virtual Advising schedule will be:
  • Monday through Thursday | 8 AM - 5:30 PM and
  • Friday | 8 AM-5:00 PM.

 

 

Email

We have a team of financial aid advisors and assistants available to answer your questions in a timely manner. To ensure we adhere to identity verification requirements, we are requiring all students to communicate with the Financial Aid Office using their HCC student email accounts. 

Please use your student email account to email the Financial Aid Office at finaid.district@hccs.edu. To access your student email, please visit: myeagle.hccs.edu and select the email icon/tile.

 

Dropbox Locations to Submit Documents

We're happy to announce that student document drop off boxes are now available at the various locations listed below.  Students who wish to submit their documents in-person can now do so safely and securely during the day as well as after hours.

District | 3100 Main St West Entrance of the Building

Central Learning Hub | 1300 (B) Holman 77004

Coleman | 1919 Pressler 77030

South East (Southeast Learning Hub) | 6815 Rustic St. 77087

Northline (North Entrance Building A) on Lyerly St | 8001 Fulton 77022

West Loop | 5601 West Loop South 77081

Alief - West Houston Institute | 2811 Hayes 77082

Stafford- Stafford Learning Hub | 10041 Cash Rd. 77477

Spring Branch | 1010 W. Sam Houston Pkwy. N. 77043

 

Resolution Center

We also have the Financial Aid Student Resolution Center as a resource. Please use this if you have a financial aid issue that needs review and resolution. You can submit your question/issue by clicking here.

 

Check Financial Aid Status Online

To check your financial aid status and checklist items, please visit the Student Service Center at myeagle.hccs.edu.

  • Select the Checklist tile/box to view Financial Aid to-do list Items that will note what documentation or forms you need to submit.
  • Select the Financial Aid tile/box to view financial aid award amounts and statuses.

 

Resources

Financial Aid Contact Center

About Financial Aid

Call Center Hours: Monday - Thursday 7 a.m. - 7 p.m. | Friday 8 a.m. - 5 p.m.

Campus Hours: Monday - Thursday 8 a.m. - 6 p.m. | Friday 8 a.m. - 1 p.m.